Smiles Casino Review

As a first-time player at Smiles Casino’s social casino, you’ll instantly be eligible for their welcome offer. The beauty of this promotion is that you don’t have to do a thing. Just sign up and open your account and your welcome reward will be activated immediately.

You’ll receive 1 million Gold Coins, as well as three Smile Coins.

There are plenty of opportunities to win more Gold Coins and Smile Coins too. For starters, there are regular tournaments and competitions where you can enter and compete to finish at the top of the prize leaderboards.

For those active on social media, Smiles Casino also commits to weekly giveaways on its social channels. These include free Gold Coins and Smile Coins too. The site incentivizes players to log in daily and check their accounts by offering ad-hoc “Coin Drops” where random Smile Coin rewards can land at any time. You’re even encouraged to write a direct request by mail, with the operator stating they will credit accounts with additional Smile Coins for doing so.

There’s also daily rewards to retrieve, with Gold Coins at your fingertips just for logging in.

We’re already aware of the 600+ casino-style games at your fingertips with a Smiles Casino account, but let’s delve deeper to see what it’s all about.

First and foremost, we’ve discovered that the site is partnered with some of the biggest names in online slot development. Relax Gaming is one of its leading slot game providers, along with household names like Pragmatic Play and Gaming Corps. The latter is responsible for designing and building officially licensed slots based on pop culture icons, including Snoop Dogg, set on the streets of Inglewood.

Aside from their growing library of themed slots, Smiles Casino also offers dozens of classic slots. What do we mean by classic slots? Retro-style slots with old-school gameplay like fruit machine slots with only a handful of paylines. It doesn’t matter whether you have a thirst for old or new slots, you’ve got both on tap at Smiles Casino.

Casual, instant-win games are in abundance at Smiles Casino too. These quick fire games require next to no skill or strategy to help you win, offering genuine pick-up-and-play appeal.

What sort of instant-win games are we talking about? Well, crash games is one specific niche within social casino gaming that’s enjoying a huge boom. Crash games require you to redeem your cash prize before the object in question “crashes” to lock in a multiplier win. The most popular objects for crash games are airplanes, rockets, and even spaceships.

There’s alternative instant-win games too, like Minesweeper-style and Plinko-style games that also require next to no knowledge of classic casino games to play and have fun.

Hitting the “Customer Support” button in the homepage footer brings up a very detailed FAQs section. This covers everything from account verification and technical issues through to redemptions and promotions.

If you need to speak with a customer support agent, you can do so via Smiles Casino’s live chat facility. Just hit the chat bubble icon in the bottom right-hand corner of the screen to bring up the live chat tool. The AI-assisted tool makes it quick and easy to get a representative, just by entering your email address and username.

Although there doesn’t appear to be a direct email address to contact the Smiles Casino helpdesk, it’s possible to submit a request via an inquiry form. It states that a member of support staff will “respond as soon as possible”. However, if you want a response within minutes, the live chat tool is your best bet.

If you do decide to make payments into your Smiles Casino account via the Coin Store, there are several payment methods supported. You can buy any of the available coin packages by completing a wire bank transfer or purchasing using a debit or credit card.

At the time of writing, Smiles Casino doesn’t appear to offer cryptocurrency-based support.

It’s also important to remember that you’re not allowed to make a coin package purchase using a payment method that’s not in your name. This is largely standard to practice these days, but it states in Smiles Casino’s terms and conditions that all payment methods must be registered in your own name. Any attempt to breach these terms could result in your account being frozen or, worse still, closed.

To view your purchase and redemption history as a Smiles Casino member, just head over to the “My Account” section. Click the “Transactions” button. Within this area, you can pick a timeframe where you can view all purchases and redemptions within this window.

It’s pleasing to see that Smiles Casino is highly compatible with mobile devices. If you want to enjoy social casino games on the go, you can log in and play on your smartphone or tablet. At the time of writing, no native mobile apps are available for iOS or Android, but that doesn’t appear to hold this site back. Far from it, in fact.

That’s because the site is powered by HTML5 technology, which means the site is built as a mobile-first platform. Every aspect of the site can be fully optimized for play on any mobile device, regardless of its screen size.

All HTML5-powered sites are designed to work seamlessly within the web browser you use on your mobile. This means you can log in to your Smiles Casino account and play, without having to download and install a native app, taking up unnecessary storage on your smartphone or tablet.